Explanation:
Original flow: your flow that uses your own metrics as trigger
Black Crow flow: flow that use Black Crow metrics as trigger
If you are using site, browse, cart and checkout flows, please click here to Module 1
If you are using browse, cart and checkout flows, please click here to Module 2
If you are using cart and checkout flow only, please click here to Module 3
If you are using browse and checkout flow only, please click here to Module 4
Module 1: Cloning site, browse, cart and checkout flows:
Clone Black Crow Checkout Abandonment Flow:
1. Check the current live Checkout flow, make sure it has 'BAU Checkout' as a tag.
2. Clone the current live Checkout flow, add "Black Crow - Smart ID" as a suffix to the flow name, and change the trigger to 'Checkout Started Black Crow'.
3. Add 'Has not been in the flow in last 7 days', 'Checkout Started zero times since starting the flow' and 'Checkout Started zero times in last 1 hours' to the cloned Black Crow Checkout Abandonment Flow.
4. Remove the 'BAU Checkout' Tag in the cloned Black Crow Checkout flow, and add 'BC Checkout'.
5. Click Save.
Clone Black Crow Cart Abandonment Flow:
1. Check the current live Cart flow, make sure it has 'BAU Cart' as a tag.
2. Add 'Checkout Started Black Crow zero times since starting the flow' to your original Cart Abandonment flow.
3. Clone the current live Cart flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Added To Cart Black Crow'.
4. Add 'Has not been in the flow in last 7 days', and the 4 following filters to the cloned Black Crow Cart Abandonment Flow: 'Added To Cart zero times since starting this flow', 'Added To Cart zero times in last 1 hours', 'Checkout Started zero times in the last 1 hours', and 'Checkout Started Black Crow zero times in the last 1 hours'
5. Remove the 'BAU Cart' Tag in the cloned Black Crow Cart flow, add 'BC Cart'.
6. Click Save.
Clone Black Crow Browse Abandonment Flow:
1. Check the current live Browse flow, make sure it has 'BAU Browse' as a tag.
2. Add 'Checkout Started Black Crow zero times since starting the flow' and 'Added to Cart Black Crow zero times since starting the flow' to your original Browse Abandonment flow.
3. Clone the current live Browse flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Viewed Product Black Crow'.
4. Add 'Has not been in the flow in last 7 days', and the 4 following filters to the cloned Black Crow Browse Abandonment Flow: 'Viewed Product zero times since starting this flow', 'Viewed Product zero times in last 1 hours', 'Added to Cart zero times in the last 1 hours', and 'Added to Cart Black Crow zero times in the last 1 hours'.
5. Remove the 'BAU Browse' Tag in the cloned Black Crow Cart flow, add 'BC Browse'.
6. Click Save.
Clone Black Crow Site Abandonment Flow:
1. Check the current live Site flow, make sure it has 'BAU Site' as a tag.
2. Add 'Checkout Started Black Crow zero times since starting the flow', 'Checkout Started Black Crow zero times in the last 1 hours', 'Added to Cart Black Crow zero times since starting the flow', 'Added to Cart Black Crow zero times in the last 1 hours', 'Viewed Product Black Crow zero times since starting the flow', and 'Viewed Product Black Crow zero times in the last 1 hours' to your original site abandonment flow.
3. Clone the current live site flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Active on Site Black Crow'.
4. Add 'Has not been in the flow in last 7 days', 'Active on Site zero times since starting the flow' and 'Active on Site zero times in last 1 hours' to the cloned Black Crow Browse Abandonment Flow.
5. Remove the 'BAU Site' Tag in the cloned Black Crow Cart flow, add 'BC Site.
6. Click Save.
Module 2: Cloning browse, cart and checkout flows:
Clone Black Crow Checkout Abandonment Flow:
1. Check the current live Checkout flow, make sure it has 'BAU Checkout' as a tag.
2. Clone the current live Checkout flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Checkout Started Black Crow'.
3. Add 'Has not been in the flow in last 7 days', 'Checkout Started zero times since starting the flow' and 'Checkout Started zero times in last 1 hours' to the cloned Black Crow Checkout Abandonment Flow.
4. Remove the 'BAU Checkout' Tag in the cloned Black Crow Checkout flow, add 'BC Checkout'.
5. Click Save.
Clone Black Crow Cart Abandonment Flow:
1. Check the current live Cart flow, make sure it has 'BAU Cart' as a tag.
2. Add 'Checkout Started Black Crow zero times since starting the flow' to your original Cart Abandonment flow.
3. Clone the current live Cart flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Added To Cart Black Crow'.
4. Add 'Has not been in the flow in last 7 days', and the 4 following filters to the cloned Black Crow Cart Abandonment Flow: 'Added To Cart zero times since starting this flow', 'Added To Cart zero times in last 1 hours', 'Checkout Started zero times in the last 1 hours', and 'Checkout Started Black Crow zero times in the last 1 hours'
5. Remove the 'BAU Cart' Tag in the cloned Black Crow Cart flow, add 'BC Cart'.
6. Click Save.
Clone Black Crow Browse Abandonment Flow:
1. Check the current live Browse flow, make sure it has 'BAU Browse' as a tag.
2. Add 'Checkout Started Black Crow zero times since starting the flow' and 'Added to Cart Black Crow zero times since starting the flow' to your original Browse Abandonment flow.
3. Clone the current live Browse flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Viewed Product Black Crow'.
4. Add 'Has not been in the flow in last 7 days', and the 4 following filters to the cloned Black Crow Browse Abandonment Flow: 'Viewed Product zero times since starting this flow', 'Viewed Product zero times in last 1 hours', 'Added to Cart zero times in the last 1 hours', and 'Added to Cart Black Crow zero times in the last 1 hours'.
5. Remove the 'BAU Browse' Tag in the cloned Black Crow Cart flow, add 'BC Browse'.
6. Click Save.
Module 3: Cloning cart and checkout flow only:
Clone Black Crow Checkout Abandonment Flow:
1. Check the current live Checkout flow, make sure it has 'BAU Checkout' as a tag.
2. Clone the current live Checkout flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Checkout Started Black Crow'.
3. Add 'Has not been in the flow in last 7 days', 'Checkout Started zero times since starting the flow' and 'Checkout Started zero times in last 1 hours' to the cloned Black Crow Checkout Abandonment Flow.
4. Remove the 'BAU Checkout' Tag in the cloned Black Crow Checkout flow, add 'BC Checkout'.
5. Click Save.
Clone Black Crow Cart Abandonment Flow:
1. Check the current live Cart flow, make sure it has 'BAU Cart' as a tag.
2. Add 'Checkout Started Black Crow zero times since starting the flow' to your original Cart Abandonment flow.
3. Clone the current live Cart flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Added To Cart Black Crow'.
4. Add 'Has not been in the flow in last 7 days', and the 4 following filters to the cloned Black Crow Cart Abandonment Flow: 'Added To Cart zero times since starting this flow', 'Added To Cart zero times in last 1 hours', 'Checkout Started zero times in the last 1 hours', and 'Checkout Started Black Crow zero times in the last 1 hours'
5. Remove the 'BAU Cart' Tag in the cloned Black Crow Cart flow, add 'BC Cart'.
6. Click Save.
Module 4: Cloning browse and checkout flow only:
Clone Black Crow Checkout Abandonment Flow:
1. Check the current live Checkout flow, make sure it has 'BAU Checkout' as a tag.
2. Clone the current live Checkout flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Checkout Started Black Crow'.
3. Add 'Has not been in the flow in last 7 days', 'Checkout Started zero times since starting the flow' and 'Checkout Started zero times in last 1 hours' to the cloned Black Crow Checkout Abandonment Flow.
4. Remove the 'BAU Checkout' Tag in the cloned Black Crow Checkout flow, add 'BC Checkout'.
5. Click Save.
Clone Black Crow Browse Abandonment Flow:
1. Check the current live Browse flow, make sure it has 'BAU Browse' as a tag.
2. Add 'Checkout Started Black Crow zero times since starting the flow' to your original Browse Abandonment flow.
3. Clone the current live Browse Abandonment flow, add "Black Crow - Smart ID" as a suffix to the flow name, change the trigger to 'Viewed Product Black Crow'.
4. Add 'Has not been in the flow in last 7 days', 'Viewed Product zero times since starting the flow' and 'Viewed Product zero times in last 1 hours' to the cloned Black Crow Browse Abandonment Flow.
5. Remove the 'BAU Browse' Tag in the cloned Black Crow Cart flow, add 'BC Browse'.
6. Click Save.