Once the Black Crow team confirms the setup is complete. Be sure to review the flows before setting them live: the Black Crow units should be duplicates of your currently live flows, but with slightly different triggering rules and filters.
In some cases, the Black Crow Smart ID flows may not be exact copies of the original flows. This can happen when the original flows contain specific properties or conditions that are not supported by BCAI Smart ID flows, such as conditions on Collections and custom wording and discounts based on the Collection a product belongs to.
Turning on Flows in the Yotpo Platform
- Log into your Yotpo account.
- At the top left corner, click the 'Grid' icon and navigate to the SMS & Email product page.
- On the left, Click "Flows" then "My Flows".
- Look for the Abandonment Flows with Black Crow Smart ID in the name.
- Set the Black Crow Abandonment Flows live; Draft -> Live