By default, Black Crow AI’s Predictive Repurchase flow messages are text only but you can add images to them by doing the following in Klaviyo.
- Login to Klaviyo.
- Go to Flows.
- Search for "Black Crow" and click to drill into the appropriate flows (e.g. "Black Crow - Predictive Cross Sell").
For each message:
- Click on the message.
- Scroll to the Template and click Edit.
3. Pick a place in the message where you want to include an image and put your cursor there.
4. Click “Add image”.
5. Set Image URL to {{ event.recommended_products.0.featured_image }} to get the image of the most highly recommended product, {{ event.recommended_products.1.featured_image }} to get the image of the second most highly recommended product or {{ event.prior_purchased_product.featured_image }} to get the image of the previously purchased product.
6. Optionally but recommended, you can set the Width and Height of the image to be something that works well for your email message design layout and that works well for the set of product images your brand has. E.g. you can set both to 200.
7. Click Apply.
8. Click Preview email > Preview Now if you want to preview the email before saving the content. You should see the images appearing where you inserted them. Cick Close Preview once that’s validated.
9. Click Save content.
10. Click Done.