Our Smart ID CAPI feature enhances user data to provide more accurate visitor identification and improve overall EMQ scores. Once disabled, this feature will stop sending the following events to your Meta Pixel via our CAPI:
- PageView
- View content
- Add to cart
- Initiate checkout
- Add payment info
- Purchase
Important: To prevent any disruption in your metrics, one CAPI should be active at a time.
- When disabling Smart ID CAPI, please activate Shopify CAPI.
- When enabling Smart ID CAPI, deactivate Shopify CAPI.
Disabling Smart ID CAPI for Meta
To complete these steps, you need access to the Black Crow Portal.
- Login to the Black Crow Portal
- Click "Settings"
- Click "Product Settings"
- Click "Manage" under Enhanced CAPI
- Click the "Active" Toggle
- Confirm and click "Yes, disable"
- Smart ID CAPI is successfully deactivated once the Toggle says "Disabled"!