Reports

Overview

Reports allows you to receive insights on a regular basis - directly to your email inbox. This could be useful for:

• Getting regular updates on the value that Black Crow products are providing
• Keeping an eye on the trend of your standard marketing flows/performance and comparing to Black Crow performance
• Understanding new available products and opportunities for growth

Setting up reports

Setting up reports is easy and quick:

1. Navigate to the reports page.
2. Click "Create Report" on the top right.
3. Enter a report name, select a report type and enter a frequency to receive reports.
4. Hit Save - your reports are now configured to send on the frequency you requested. 

Managing reports

You can easily update or delete reports.

1. Navigate to the reports page.
2. You should see a list of your reports.
3. Either click the edit button and update your reports OR tap the delete button to remove your report.

FAQ's

I can't select any report types / I only see one report type.

Currently we only have reports available for non-trial customers who use an Email / SMS products. We're working hard to expand the available set of reports to cover more use cases - including Pai

Can I set up reports for someone else in my company?

We can definitely help you - please reach out to your CS agent or [e-mail] in order to set up a report on someone else's behalf.

I have questions about the performance in my reports.

Please reach out to [e-mail].

I want to disable my reports - how do I unsubscribe.

You can delete reports to stop receiving them from the Reports page in your portal.